Returns & Exchanges

At Alev Jewelry, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all unworn and original condition pieces to ensure you find the perfect addition to your collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewelry in its original branded packaging and include all certificates of authenticity to ensure a safe transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection and Refund

  Once our artisans verify the item's condition, we will process your refund or ship your exchange piece within 5-7 business days.